Privacy Policy - Active Nutrition Hub

Introduction

Active Nutrition Hub is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

Contact information such as name, email address, phone number, and postal address
Information you provide in consultation forms or enquiry submissions
Information about your dietary preferences, health goals, and lifestyle habits provided during consultations
Communication records when you contact us via email, phone, or our contact form

How We Use Your Information

We use the information we collect for the following purposes:

To provide nutrition consultation services and personalised guidance
To respond to your enquiries and communicate with you about our services
To schedule and manage consultation appointments
To send you information about our services that may be of interest to you
To improve our website and services based on your feedback
To comply with legal obligations and protect our rights

Legal Basis for Processing

We process your personal data based on:

Your consent when you submit forms or contact us
Contractual necessity to provide our services
Legitimate interests in operating and improving our business
Legal obligations under UK and EU regulations

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in operating our website and delivering our services
When required by law or to protect our legal rights
With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymise it.

Your Rights

Under UK GDPR and data protection laws, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure of your data
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and your choices, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. We ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Active Nutrition Hub
24 Piccadilly
Manchester M1 4AH
United Kingdom
Phone: +44 161 738 9042
Email: [email protected]